The Bill Explained:
A. The billing period describes the period in which we bill for water used during those two months.
B. The due date of the bill is always the 25th of every odd month.
C. This is the account number
D. The cubic feet is the amount of water usage there was during the billing period in units of cubic feet. This could also be described as 12 units.
E. Meter Bi-Monthly describes the connection fee for being hooked up to our system, based on meter size. This person has a 5/8" meter.
F. Water usage describes the amount of water used during the billing period.
G. This is the total amount due for this billing period. The water service based on meter size and the water usage combined reflects this.
H. This is the service address, the address that is using the water.
I. This is the mailing address.
We bill on the 25th of every odd month. That means your bill is due on the 25th of January, March, May, July, September, and November.
Each bill reflects water usage for the prior two months. Head to our water rates page to see our rates and how the bills are calculated.
*See example bill*
*Please see the fee schedule below to understand how and when we assess our fees *
*Please contact us if you have any questions or need any clarifications. *
Past Due Notice Fee
Assessed 7 days after the bill's original due date.
Assessed once meter is off or shut off, and has to be turned back on.
($25 to turn off, $25 to turn on)
Shut off/Turn back on Fee
After Hour Service Restoration Fee
Assessed anytime service restoration occurs between 3:30 p.m. - 7:00 a.m., as well as on weekends and holidays.
Meter Tampering Fee
Unauthorized manipulation of meter or components to restore service that has been shut off for delinquency. *Can be subject to prosecution for felony theft of services.
For testing originated by customer request, if meter is found to be fully functioning.
Meter size- *Cost-
5/8", 3/4", 1" 75.00
1 1/2", 2" 125.00
2 1/2", 3" + Per Quote
*cost subject to quote at time of request, time & materials apply
Voluntary Meter Removal
Customer requested removal of water meter
Cost of time and materials-
*Call office with questions*
Public Record Copies
Paper copies in standard size, compact discs, as well as certified documents
$ .25 per page
Data format: $ .25/page
Plus $1.00 per compact disc
Paper copies may be certified for an additional charge of $3.00 per document.
*requests requiring more than1/2 hour of time for processing (monthly) will be billed at the employee's billable rate.